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Lakes Region Mutual Fire Aid Emergency Communications Center
2016 Year End Statistics
Fourth Quarter 2016 Statistics
Number of incidents = 5,916
 Radio transmissions =  62,216
 Emergency phones =   7,642
 Admin phones          =   4,885
This breaks down on a daily basis to 64 incidents per day and 11 radio transmissions for each incident, or 676 per day on average.  Along with the emergency incidents we answered / made 53 calls on the administrative lines and 83 calls on the emergency phones per day.

 Number of incidents = 25,039
 Radio transmissions =  270,746
 Emergency phones =   30,289
 Admin phones          =   20,577
 This breaks down on a daily basis to 69 incidents per day and 11 radio transmissions for each incident, or 742 per day on average.  Along with the emergency incidents we answered / made 56 calls on the administrative lines and 83 calls on the emergency phones per day.
Overall the communication center has seen a 6% increase in incident volume from the previous year 2015. Staffing has remained the same as previous years and the center continues to increase in incident volume.  Great job by all dispatchers, full-time and per-diem.
The communications center staff completed many other behind the scenes requests for service. These items are typically done during regular dispatcher shift rotations.

1,518 – Fire alarm boxes taken in and out of service for repair.
 Radios, pagers programed
 Accountability ID’s created
 Several specific department reports from the CAD system
 CAD response table and mapping changes
 SCBA FIT Testing
New hire dispatcher training, full-time and per-diem
 Dispatcher continuing education programs

Thank you to Dispatcher Chris Reynolds for producing this record.
LRMFA Rural Hitch Now Available!
4th Quarter 2016 Issue Now Available

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Rural Hitch

Anyone wishing to submit items for the Rural Hitch may submit to  debbie@debbiekgarphics.
Summer Storms Keeps LRMFA Communications Center Busy
Yesterday July 23rd the LRMFA system experienced a quick but rather strong storm that passed through late in the afternoon.  At 1715 hours the LRMFA communications center started to receive calls about wires and trees that were down. As the storm intensified, so did the call volume at the communications center. During the time period between 1715 hours and 1800 hours the communications center processed and dispatched a total of 122 incidents as this was the time period at the height of the storm.  The communications center processed a total of 165 incidents during a 2 hour 45 min period that was the duration of the storm. During the storm there were only a couple of significant incidents. 1 electrical fire, 2 water rescues, and the others were wires, and trees down, and some of which were on houses and vehicles.  The LRMFA communications center is also backup for the Capital Area communications center and we received several back up calls for them. After the storm was over there was some residual notifications of trees and wires that were down that continued into the next day.  There was one report of a tornado that had been seen and touched down in the Alexandria area, but that has not been confirmed as of yet.
Total incidents during the storm – 165
Total emergency phone calls during the storm – 178
Total administrative phone calls during the storm – 94
Total radio transmissions during the storm – 499
The storm activity was handled by the off coming day shift, incoming night shift, and one other dispatcher for a total of 5 dispatchers.
Lakes Region Mutual Fire Aid

Video about Emergency Fire & EMS Communications and the Mutual Fire Aid System.

The Silent Killer - Firefighter Cancer

Do all you can to save yourself from cancer. Local responders featured in this video.
New Hampshire Homes Features LRMFA

Lakes Region Mutual Fire Aird was recently featured in an article published by New Hampshire Homes titled: A 21st-Century Bucket Brigade: The Lakes Region Mutual Aid Fire Association. Click here to view the full article! If you're interested in New Hampshire Real Estate, look at what else they've got to offer on their site!

New Training Programs Available

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SCBA Fit Testing - Available from LRMFA

SCBA Fit Testing is available for our member agencies. To schedule fit testing at your fire department please contact Deputy Coordinator Beland at 528-9111 or